COMPLAINTS
It's important you do raise any issues with the University.
They may not always be aware of the problems, and your feedback helps them to maintain the standard of experience they want for Solent students.
The student complaints procedure provides students with a means to complain about the services provided by the University whether that is problems with accommodation, fees, facilities or the standard of teaching. The student complaint policy applies to current students or those who have completed their course in the last three months.
Please note, this procedure doesn't cover problems with marks, results and examinations - see the academic appeals procedure.
You can read more from the University about complaints here.
BOOK AN APPOINTMENT WITH AN ACADEMIC CASE WORKER
Open Monday, Wednesday & Friday
10am-4pm
Please Note: All advice appointments are currently being offered online, by phone or by email. Due to the high volume of cases at the moment, the advice service is at capacity. We are still accepting cases but will be prioritising time-sensitive cases until further notice.