Advice Service

For free, independent advice and support about your academic experience at the university, the door to the Students’ Union Advice Service is always open. Our Advice Service can help you with lots of different issues including; Academic Misconduct, Appeals and Extenuating Circumstances.

Throughout student life, many of us can go through difficult times and can struggle to keep on track, knowing who to turn to and how to solve issues with our studies can be tough. But, our dedicated Students’ Union Advice Service Team will work with you to find the best way forward and support you throughout your time at the university.

Our goal at the Students’ Union is to ensure all students are offered a chance to be heard on issues throughout the university. This is why the Students’ Union Advice Service can come along to University panels or meetings with you, making sure you are treated fairly and given the opportunity to be heard and understood.

If you are looking for advice on a course change or need help with a late submission, we’ll be here to help. If there is ever an issue we can’t help with at the Advice Service, we’ll be able to get you in contact with the right departments within the university, to make things a little easier. The Students’ Union Advice Service is on the ball too; they’ll respond to all communication within 3 working days and is open all year round, even outside of term time.

The Students’ Union Advice Service also has a drop-in advice service running throughout the year. This is perfect if you have a quick query, need pointing to the right department or just want a chat. The times of our Drop-In are:

Monday - 10:00 - 12:00 and 14:00 - 16:00

Tuesday - 10:00 - 12:00 and 14:00 - 16:00

Wednesday - 10:00 - 12:00 and 14:00 - 16:00

Thursday – CLOSED

Friday - 10:00 - 12:00 and 14:00 - 16:00

We’ll do our best to help you reach your next step or solution during these times, but if you’d like to book a 45 minute appointment, just let us know via email at: su.advice@solent.ac.uk